Cancellation / Refund Policy
Our cancellation policy is 24 hours in advance.
Full refund provided if Mineral Mountain Ziplines is informed 24 hours in advance of booked tour date/time. For cancellations less than 24 hours of booked tour date/time, a different tour time will be made available in order to fulfill the booking & payment.
|PLEASE ARRIVE 20 MINUTES PRIOR TO SCHEDULED TOUR TO CHECK-IN AT THE OFFICE.|
|ALL PARTICIPANTS UNDER 19 MUST HAVE THE WAIVER SIGNED BY PARENT / LEGAL GUARDIAN PRIOR TO STARTING THE TOUR|
|No Sandals, sturdy shoes required.|
|Weight Restrictions are strictly enforced. All participants must be between 50 lbs and 265 lbs. All participants get weighed.|
|Please wear weather appropriate clothing i.e rain jacket if necessary|
|Cancellation Policy: minimum 24hr notice before your tour time|
|We are located at Fairmont Hot Springs Resort|
|Not reccomneded for pregnant women.|
|Children 10 and under are strongly recommend to be accompanied by an older family member or friend.|
|We still zipline in the rain, lightning and high winds may cause a delay in tours with the possibiliy of cancellation or re-book.|